FinTech may be driving the model, but the customer experience is fueling the transition.
Customer satisfaction surveys don’t tell the entire story. According to recent consumer survey,
86% of respondents
are satisfied or very satisfied with their current bank. Nearly half of all banking customers plan to keep their deposit accounts with their current banks.
That doesn’t mean they can’t be lured away by better services. 75% of Millennials are willing to move their accounts to a new financial services provider if it comes with a better banking experience. Even more telling, 85% of Millennials and 71% of Gen-Xers would consider using a non-traditional financial services provider like PayPal or Amazon.
Loan and Credit Portal
helps you meet your customers with the experience they desire and are able to more quickly get the services that they need.